Surveys

Ask anything with no-code surveys

Build in-app popups with freeform text responses, multiple choice, NPS, ratings, and emoji reactions. Or use the API for complete control.

Screenshot of survey results in PostHog
  • reached a 25% response rate with surveys

    "I hate having to switch software. With PostHog, all our data and survey responses were centralized in one platform."

    Read the story
  • uses surveys to organize interviews and more

    "We even use surveys to send a little pop-up to our most active users and ask them to review us on G2."

    Read the story

Features

  • Question types

    Multiple choice, multi-select, numerical rating, emoji reaction, embedded links

  • Templates

    Choose from the library or start from scratch

  • Targeting

    Target by URL, user property, or feature flag when used with Feature Flags

  • Multi-step surveys

    Up to 10 questions

  • Link somewhere

    Send users to a webpage or invite them to book a meeting with a calendar invite

  • No-code? Yes. API? Yes.

    Using PostHog.js? No more code required. But want to create your own UI? Check out the Surveys API.

  • Aggregated results

    See feedback summarized and broken down per response

  • Slack notifications

    Send realtime survey responses to a Slack channel

  • Customizable wait periods

    Set a delay before a survey opens

Answer all of these questions (and more) with PostHog Surveys.

  • Would you like to book a user interview?
  • Would you like to be interviewed by our product team?
  • How would you feel if you could no longer use this product?
  • How satisfied are you with the support you've received?

Usage-based pricing

Use surveys free. Or enter a credit card for advanced features. Either way, your first 250 survey responses are free – every month.

Free

No credit card required

All other plans

All features, no limitations

Survey responses

250/mo

Unlimited

Features

Unlimited surveys
Included
Included
All question types
Included
Included
Multiple questions
Not included
Included
Advanced user targeting
Included
Included
User sampling
Included
Included
Custom colors & positioning
Not included
Included
Custom HTML text
Not included
Included
API mode
Included
Included
Aggregated results
Included
Included
Templates
Included
Included
Data retention

1 year

7 years

Monthly pricing

First 250 survey responses
Free
Free
250-500
-
$0.200
500-1k
-
$0.100
1-10k
-
$0.035
10-20k
-
$0.015
20k+
-
$0.010

FAQs

PostHog vs...

Sprig
Customizable pop-ups
Live previews
Multi-step surveys
API access
Single choice questions
Multiple choice questions
Open text questions
Numerical rating questions
Emoji rating questions
Third-party link support
Target by property
Target by URL
Target by feature flag
Survey scheduling
Export responses
Slack integration

So, what's best for you?

Reasons a competitor might be better for you (for now...)

  • Forms
    • PostHog offers multi-step surveys, but they won't be full-page forms such as Typeform or Google Forms
  • AI-powered analysis or recommendations based on results
  • Limited formatting options

Reasons to choose

  • No-code surveys with customizable colors and removable branding
  • Automatic NPS score calculations
  • Robust targeting & integration with feature flags
  • Tight integration with analytics, experiments, and session replay

Have questions about PostHog?
Ask the community or book a demo.

Featured tutorials

Visit the tutorials section for more.

  • How to run a fake door test

    A fake door test is when you create a "fake" UI or experience for a product or feature you are thinking of building.

    Read more
  • Get feedback and book user interviews with surveys

    PostHog's surveys help automate the process of getting feedback and booking interviews. In this tutorial, we show how to set up surveys to do both.

    Read more
  • How to measure your NPS score in PostHog

    Asking NPS asking users how likely they are to recommend your product or service, so you can gauge product-market fit.

    Read more
  • How to create custom surveys

    Use the API to create a completely custom experience.

    Read more

Explore the docs

Get a more technical overview of how everything works in our docs.

Meet the team

PostHog works in small teams. The Feature Success team is responsible for building surveys.

Roadmap & changelog

Here’s what the team is up to.

Latest update

May 2024

Shuffling added to surveys

While most of us were away at our annual offsite, Phani ended up staying home and working on an important improvement to surveys: shuffling.

Shuffling is important because it can help you remove bias in your survey results caused by users automatically selecting responses in particular positions, or by being led to answers by previous questions. So, we've added the ability to shuffle both questions and responses in the customization step of survey creation.

Up next

  • Feature Success Analysis

    Bringing together different parts of PostHog (flags, replay, surveys) to allow users to better analyse the success of a new feature.

    Milestones
    Project updates

    No updates yet. Engineers are currently hard at work, so check back soon!

  • Users & recordings linked to feature flags

    We want to make it easier for those who use feature flags to get information on users attached to a particular feature flag, and gather more information on those users' experience through session recordings.

    Milestones
    Project updates

    No updates yet. Engineers are currently hard at work, so check back soon!

Questions?

See more questions (or ask your own!) in our community forums.

  • Question / Topic

Pairs with...

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